Job Title: Case Worker

Program: Safe Homes Project, Good Shepherd Services)
Reports to: Site Director, Poetry House
Location: 503 5^th Avenue, Brooklyn, NY (Position requires staff to be onsite. Hybrid is at program leadership discretion)
Hours: 35 hours/week; Non-exempt

Job Summary

The Case Worker provides comprehensive case management, counseling, advocacy, and self-sufficiency services to intimate partner domestic violence (IPDV) survivors and their children. This role also involves the implementation of a trauma-focused approach.

Major Duties and Responsibilities

• Provide in-person crisis intervention, case management, counseling, housing advocacy, and self-sufficiency support.
• Develop and implement trainings and workshops.
• Facilitate group.
• Participate in staff meetings.
• Manage the program hotline when assigned, providing information and referrals to survivors and service providers.
• Maintain accurate statistical and narrative documentation using agency databases.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Social Work or a related field required.
• Bilingual (English/Spanish) preferred.
• Experience in counseling and case management required.
• Knowledge of domestic violence, NYC housing issues, and self-sufficiency services is a plus.
• Strong organizational, verbal, and written communication skills.
• Ability to take initiative, work independently and collaboratively, and manage pressure effectively.
• Availability to work at least one evening per week (until 8 PM or as needed).
• Commitment to a strength-based approach.
• *Available to work with Partner Agency, Family Justice Center (FJC) once a week at the Downtown location.