Job Summary:

Mental Health Services Assistant provides support, both administrative and practical to the Mental Health Services Department.

Reports To: PROGRAM DIRECTOR, MENTAL HEALTH

Location: 7 West Burnside Avenue, Bronx, NY 10453

Hours: 35 Hours/Week; Non-Exempt (Position requires to staff to be onsite. Hybrid is based on program needs and at leadership discretion) 

Salary Range: $43,042.00$47,825.00

Major Duties

• Collect all documents and medical records needed for initial and annual Rate Packets
• Submit Rate Packets to ensure participants in care are receiving their correct rate
• Aid in the gathering of health-related data for records.
• Act as liaison between outside providers and Good Shepherd Services Mental Health Services Department
• Ensure annual psychiatric evaluations are requested and completed before the due date –
• Ensure forms and documentation are maintained in an integrated system.
• Ensure psychological evaluations are completed every 3 years
• Partner with the internal case planning and care coordination team to obtain referrals, documentation and critical information.
• Perform clerical duties for the department including but not limited to: filing, maintaining medical records, computer operation, telephone coverage and photocopying.
• Assist in gathering data and compiling statistical information for the Mental Health Services Program Director. -
• Support the use of a trauma informed lens to create a non-violent and trauma-sensitive culture.
• Perform other duties as assigned.

Qualifications

• High School Diploma or GED required.
• Three years of office assistant experience preferred.
• Demonstrated competence in verbal, written, organizational, and prioritization skills.
• Proficient in word processing, spreadsheet, presentation, database, email, and scheduling software.
• Must be able to accompany participants to various appointments, using New York City public transportation for travel.
• Must have a commitment to work from a strength-based and/or youth development and trauma informed perspective.