Title: Impact and Evaluation Coordinator

Reports to: SVP, Impact and Strategy

Location: 305 7th Ave, 9th Floor, New York, NY 10001

Hours: 35 Hours/Week; Non-Exempt (Hybrid – 3 days a week in office, 2 days WFH)

Salary: $53,000-$57,000/Year

Job Summary: The Good Shepherd Services Impact and Evaluation Department’s (I&E) mission is to support programs in managing their contracts and learning from data to strengthen the services and impact. I&E oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities.

The I&E coordinator is responsible for overall management of department-wide organization, systems and processes to ensure best practices and consistency across the department. Additionally, the I&E coordinator will manage external procurement systems to ensure GSS is compliant with all City, State and Federal systems for contracting. Lastly, the coordinator will support the I&E team in contract development and management.

Major Duties:

SYSTEMS and ORGANIZATION

• Manage all internal systems such as SharePoint, Airtable and Canva

• Manage department’s hard, cyber files and databases

• Coordinate with Impact and Evaluation staff on updating policies and procedures.

• Create templates to be used across the department for multiple projects

• Assist with onboarding of new staff to internal and external policies and procedures

• Oversee purchasing for the department

• Assist with meeting planning, coordination and execution

• Distribute notes and follow up steps post meetings

• Oversee the compliance of all city, state, and federal procurement systems.

• Update systems with information as needed

• Submit necessary paperwork to funders to ensure compliance.

Contract Development & Management

• Prepare, process, manage and submit all procurement documents for existing government grants/contracts, and those pending renewal or amendment, including subcontracts

• Oversee coordination and submission of yearly NYC Discretionary applications

• Distribute contract documents to appropriate agency staff to ensure timely delivery of critical contract/program information

• Maintain and update all internal tracking charts on an ongoing basis

• Collect, track, and maintain data and back-up information from programs needed for fiscal invoicing and program reports

• Assist in the development and submission of workscopes, reports and documents for government funders

• Collaborate with program and support staff to ensure timely submission of documents and reports

• Assist Contract Manager in various licensing and certification processes

• Enter necessary data into agency database such as Salesforce; run necessary reports on data collected

• Manage government contracts reporting schedule; set report reminders; send regular reminders to program, fiscal and evaluation staff and follow up as needed to meet deadlines

• Collect reports in a timely manner; assist in editing reports and clarifying information

• Submit reports to government funders and act as liaison to all GSS internal departments

• Manage back-up documentation for reporting process

• Communicate with funders and departments across the agency for program and contract implementation

Qualifications:

• BA degree required

• One-year related experience and familiarity with office systems and procedures required

• Must demonstrate strong critical thinking skills with the ability to analyze issues, anticipate challenges, and propose practical solutions

• Proficient in Microsoft Office Suite required

• Must be self-motivated, detail and deadline oriented with superb follow-up and prioritization skills

• Must demonstrate ability to perform in a busy work environment during high volume periods

• Must demonstrate professional writing skills

• Proven ability to communicate with staff at all levels

• Must be able to work independently and in as a team

• Must possess the ability to build collaborative relationships across teams, departments and external stakeholders

• Valid New York State Public Notary license a plus

• The ideal candidate is someone who thrives on creating effective and efficient systems to support a busy team that supports human service programs across the city