Title: Bilingual Office Manager (PJACC)

Reports To: Community Center Director, PJACC

Location: 876 Schenck Avenue, Brooklyn, NY, 11207

Hours: 35 hrs/week; Non-Exempt

Salary: $47,939.04 - $53,265.60 / year

MAJOR DUTIES:

• Oversee and support all administrative duties in Prince Joshua Avitto Community Center (PJACC) and ensure that office is operating smoothly
• Develop and maintain filing system
• Serve as first point of contact for those entering and/or calling the center
• Field inquiries and requests from participants and their families as well as staff in a timely manner
• Maintain a welcoming and efficient office, which includes, stocking supplies, maintaining equipment, receiving, and distributing mail and shipments, welcoming visitors and managing student issues
• Manage office supplies inventory and place orders as necessary
• Develop office policies and procedures, and ensure they are implemented appropriately o Manage program database; collect and maintain vital records and data
• Manage office budget and provide monthly spending reports
• Provide supervision of the part-time receptionist
• Screen calls, maintain the building calendar and orientation schedule, and coordinate meetings for the Directors and student
• Provide translation support to Spanish speaking participants
• Provide administrative support as necessary, including outreach calls, emails, research, and flyer distribution
• Assist in the preparation of monthly reports and respond to other requests for information
• Attend relevant staff meetings and retreats o Supervise preparation for special events and program meetings
• Serve as liaison between program and Good Shepherd Services for matters involving Finance, Human Resources, and Development offices on appropriate matters
• Perform other duties as assigned.

QUALIFICATIONS:

• 2 years of work experience in an administrative role required.
• Bilingual English/Spanish preferred.
• High School diploma required; Bachelor’s degree preferred
• Must have clerical office management experience
• Knowledge of Salesforce, Remind, Instagram, Wix, Canva, are a plus
• Capability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team
• Computer proficiency required o Proven client sensibility and ability to communicate effectively with staff on all levels
• Demonstrated competence in verbal, written, organizational, and prioritization skills
• Must have a commitment to work from a strength-based and/or youth development perspective.